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InterPC Xcelerated F.A.Q.

  • My username and password do not seem to work. How do I know I am using the correct ones?
    The username and password that you enter into the software MUST BE the username and password that you receive when you signed up. It was emailed to the address you supplied. This is NOT the username and password provided by InterPC.

  • What system requirements are necessary to use InterPC Xcelerated ?
    The minimum recommended system requirements for the InterPC Xcelerated for Windows are a Pentium 200MHz with 64MB of RAM and at least 5 MB of hard-disk space. For Mac's, you need at least a PowerPC G3 at 333MHz with 64 MB RAM and 6MB of Hard disc space. OS X 10.2 or later.

  • Does InterPC Xcelerated speed-up email?
    InterPC Xcelerated 3.0.65 will increase your email speed by as much as 35 times both sending and receiving. Mac version for OS X 10.2 and higher has no effect on email.

  • I downloaded the Xcelerated installer but now I can't find it on my computer. Where is it?
    Use the Windows Find tool located in the Start Menu to search for the file "Xcelerated.exe" (without quotes) If you still can't find it, download it again and make sure that you save the file to your Desktop.

  • I'm having difficulty installing the Xcelerated Software. Where can I get additional assistance?
    Please read the FAQ list here or send email to support@interpc.ca and we will respond to your questions within 48 hours.

  • How do I start InterPC Xcelerated?
    The InterPC Xcelerated is launched automatically every time windows starts. You do not have to launch it manually. An InterPC Xcelerated icon appears in the Windows system tray to show that it is operating in the background.

  • How do I change the image quality setting for a particular image?
    Right-click on the InterPC Xcelerated taskbar icon and select "Settings". Select the "Image Quality" tab. Adjust the slider bar to the desired image quality setting. Press OK to save the changes.

  • How do I change the image quality setting for all images?
    Right-click on the InterPC Xcelerated taskbar icon and select "Settings". Select the "Image Quality" tab. Adjust the slider bar to the desired image quality setting. Press OK to save the changes

  • Can I use my InterPC Xcelerated with Netscape Navigator?
    Yes.

  • Can I use my InterPC Xcelerated with other browsers such as Opera or Mozilla?
    Yes. InterPC Xcelerated with any web browser that allows you to specify an HTTP proxy. You must set the HTTP proxy host to be "localhost" and the port number to be "5500" (without quotes). Consult your browser's documentation for information on how this can be done.

  • Does InterPC Xcelerated work with AOL?
    Not if you use the AOL version 8 or higher browser. If you minimize the AOL browser and start up IE, you will see an improvement in your speed.

  • Does InterPC Xcelerated speed-up my secure (HTTPS) transactions such as my web-banking?
    The InterPC Xcelerated does not accelerate secure transactions. Secure websites will continue to work by bypassing the acceleration component. If you have a Secure application that you would like accelerated, inquire about the TuboDial Secure product.

  • What platforms can InterPC Xcelerated be installed on?
    InterPC Xcelerated can be installed on any of the following operating systems:
  • Windows 95b w/ Winsock2
  • Windows 98
  • Windows 98SE
  • Windows Millennium Edition (Windows ME)
  • Windows NT 4.0
  • Windows 2000
  • Windows XP
  • Mac OS X 10.2 and higher (only InterPC Xcelerated Version 3.0.74 for Macs - do not install 3.0.65)
    InterPC Xcelerated works best with Internet Explorer 4.0 and Netscape 4.0 or any later version of either browser (Internet Explorer 5.0 is recommended).

    Newer versions of Microsoft Internet Explorer are available for free through Microsoft.

    Note for Windows 95 users: Currently, Microsoft does not permit Windows 95 users to install Internet Explorer 6 or greater, however Internet Explorer 5.5 is available